Senior Account Manager — Growth & Client Success
Peru · Sr
- 11 años de experiencia
Senior Enterprise Account Manager and Customer Success leader with 10+ years growing high-value B2B portfolios and building commercial and service teams from the ground up. I specialise in two things: driving customer retention and expansion (NRR, land-and-expand, multi-year renewals), and leading distributed teams that consistently deliver, often in environments with no existing playbook to follow. Native Spanish speaker with fluent English. Comfortable running C-suite commercial conversations in both languages across LATAM, UK, US and European markets. Focused on B2B SaaS, fintech, and HR Tech, industries where I've built and scaled commercial and customer success functions from scratch.
- Account Management
- Accounting
- Design Thinking
- HubSpot
- Management
- Salesforce
- Strategic Planning
- Bullhorn