Key Account Manager
Panama · Sr
- 22 años de experiencia
I’m a bilingual B2B sales and Key Account Management professional with more than 15 years of experience in business development, consultative sales and managing customer relationships. In my current role, I manage a portfolio of key B2B accounts, where I'm responsible for the full commercial relationship — from prospecting and identifying opportunities to negotiation, closing, follow-up and account growth. One of the things I'm particularly proud of is that I built our CRM and customer management process from scratch using Pipedrive. I created the database, structured the pipeline and developed a more systematic way of managing opportunities and follow-ups. I've also been responsible for growing and retaining important accounts, so I'm very comfortable having conversations with decision-makers, understanding their needs, negotiating and looking for opportunities to increase the value of the relationship.
- Account Management
- Business Development
- New Business Development
- Key Account Management
- Pipeline Management
- implementation
- Business Development Rep
- ERP Implementation