Tech Support Agent - Customer Service Representative
Venezuela · Jr
- 2 años de experiencia
Bilingual professional (English–Spanish) with 3+ years of experience in technical support and operations management. Skilled in troubleshooting across multiple platforms, optimizing workflows, and leading teams. Proven ability to reduce resolution times, improve customer satisfaction, and streamline documentation…
- Tech Support
- Bilingual communication (English, Spanish)
- admin assistant
- Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint, Google Sheets)
- 1. Customer Service Excellence
- 2. CRM Software (Salesforce, HubSpot, Zendesk)
- 7. Microsoft Office Suite (Excel, Word, PowerPoint)