Contratar agentes de atención al cliente en Guatemala

Customer Service Representative

Guatemala

• 9 años de experiencia

I’m a responsible, adaptable, and people-oriented professional with experience in customer service and communication. I enjoy working with people, solving problems, and learning new skills. I’m currently studying Law, which has strengthened my communication, analytical, and organizational skills. I’m motivated by opportunities to grow, take on new challenges, and contribute positively to a team.

• Active Listening
• Customer Service
• Customer Support
• Emotional Intelligence
• Multitasking
• Problem Solving
• Teamwork
• Kustomer

Customer Service Agent / Multiskill Agent

Guatemala

• 2 años de experiencia

Customer Service Agent / Multiskill Agent · TELUS International (Transactel S.A.)

• Email Management
• 10-Key Typing
• 6. Problem Solving & Troubleshooting
• 9. Time Management
• Administrative and Organizational
• Basic Computer Skills
• 4. Multitasking
• 7. Attention to Detail

Executive Assistant to the CEO

Guatemala

• 12 años de experiencia

Mario is a strong Executive Assistant and operations-focused candidate with direct experience supporting the CEO of a real estate development firm, including high-level administrative support, reporting, correspondence, meeting coordination, client communication, and project management support for ongoing and new projects. His background in workforce planning, reporting, SLA compliance, cross-functional coordination, and operational analysis also aligns well with the role’s need for strong judgment, organization, prioritization, and independent execution. He brings experience managing multiple initiatives in parallel and using tools such as Microsoft Office, Google Sheets, Google Analytics, Meta Business, and Claude AI.

• Google Analytics
• Problem Solving
• Executive Assistance
• Meta Business
• Microsoft Office 365
• Microsoft Office Suite
• Workforce Management
• Google Sheets

Quality Assurance Assistant | Operations Support Specialist

Guatemala

• 11 años de experiencia

I am a bilingual English-Spanish administrative professional with experience in customer support, administrative assistance, quality assurance, data management, reporting, and cross-functional coordination. I am highly organized, detail-oriented, and comfortable working with confidential information and multiple priorities. I have experience using Google Workspace, Microsoft Office, Slack, Microsoft Teams, Salesforce, Zoho, and other digital platforms. I am especially interested in remote opportunities focused on administrative support, data entry, back-office operations, virtual assistance, and coordination. I am a reliable and adaptable professional who enjoys learning new systems, improving processes, maintaining accurate records, and supporting teams to ensure daily operations run smoothly.

• Business Process Improvement
• Jira
• Microsoft Outlook
• Performance Testing
• Project Coordination
• Calendar Management
• Daily Operations Coordinator
• Google Workspace

Level 2 Customer Service Advisor | Healthcare Insurance

Guatemala

• 7 años de experiencia

Healthcare Customer Service professional with 4 years of experience supporting U.S. health insurance members. Skilled in claims, billing, eligibility, enrollment, issue resolution, and escalated cases. Recognized for strong communication, problem-solving abilities, and leadership experience as a Subject Matter Expert and Temporary Supervisor. Passionate about delivering exceptional customer experiences and contributing to high-performing remote teams.

• Customer Service
• Documentation
• Visual Communication
• Google Workspace
• Kustomer
• Microsoft Office 365
• Microsoft Office Suite
• User Research

Legal Assistant

Guatemala

• 11 años de experiencia

Hello! My name is Susselly Borrayo, and I'm 36 years old. I enjoy spending quality time with my family, as they are my greatest source of motivation. Professionally, I'm a compliance and customer due diligence specialist with experience in AML, KYC, and Enhanced Due Diligence investigations. I spent four years at PayPal, where I analyzed complex cases, conducted risk assessments, and ensured compliance with regulatory requirements. I'm passionate about problem-solving, attention to detail, and continuously learning so I can make a meaningful contribution to my team.

• Career Management
• Cash Management
• Change Management
• Data & Analytics
• Data Analysis
• Data Analytics
• Documentation
• Legal Research

Customer Support & Administrative Specialist

Guatemala

• 4 años de experiencia

I’m a bilingual Administrative and Customer Support professional with experience in administrative operations, customer service, HR and payroll support, and virtual assistance. I’m highly organized, proactive, detail-oriented, and comfortable working independently in remote environments. I have experience supporting international clients, managing multiple priorities, solving problems, and working with tools such as Salesforce, Gusto, Monday.com, QuickBooks, Zendesk, and Google Workspace. I’m passionate about making processes more efficient, providing excellent customer experiences, and being a reliable member of the team.

• Administrative Organization
• Career Management
• Cash Management
• Change Management
• Customer Support
• IT Management
• Microsoft Excel
• Problem Solving

Customer Service Representative

Guatemala

• 8 años de experiencia

My name is Claudia Barrios, and I am from Guatemala. I have over seven years of experience in the call center industry, where I developed strong communication, customer service, and problem-solving skills. I am currently studying Digital Marketing online and enjoy learning about business growth, social media, and online strategies. I am a responsible, dedicated, and fast learner who adapts quickly to new challenges and environments.

• Communications
• Customer Service
• Problem Solving
• Teamwork
• TeamWorks
• Communication
• Problem-Solving
• Team Work

Administrative Assistant – E-commerce

Guatemala

• 13 años de experiencia

Administrative Assistant – E-commerce · Freelance

• Business Process Improvement
• Communications
• Customer Support
• Management
• Calendar Management
• Process Improvement Analysis
• Social Media Management
• Workforce Management

Senior Team Lead

Guatemala

• 7 años de experiencia

Senior Team Lead · Innovative Contact Solutions

• Business Development
• Customer Service
• Google G Suite
• iOS Development
• Leadership
• Microsoft Excel
• New Business Development
• Sales Management

Support Engineer L2

Guatemala

• 5 años de experiencia

Bilingual Technical Support Engineer with experience in cybersecurity-focused SaaS platforms, SIEM/SOAR environments, log ingestion, collectors, migrations, technical troubleshooting, documentation, and customer escalations. I’m currently focused on remote international opportunities in Technical Support Engineering, Application Support, SIEM Support, Cybersecurity Support, or Customer Success Engineering, where I can combine technical problem-solving, cybersecurity knowledge, and strong communication with global clients.

• Cyber Security
• Jira
• Linux System Administration
• Microsoft Windows
• Microsoft Windows Server
• Networking
• Operating Systems
• Problem Solving

Customer Service Representative

Guatemala

Customer Service Representative · Call Center Operations

• Communications
• Customer Service
• Multitasking
• Operations Management
• Problem Solving
• Sales Management
• Teamwork
• Domain Management