Contratar agentes de atención al cliente en República Dominicana

Customer Service Manager – Groups, Weddings & Events

Dominican Republic

• 4 años de experiencia

I'm a professional with over five years of experience in executive, administrative, and customer service support, primarily in the hospitality industry. In my most recent role as a Guest Service Manager at an all-inclusive resort, where I oversaw Reservations, Weddings and Events, Housekeeping, Maintenance, and Food and Beverage, while also providing direct support to the General Manager with agenda management, reporting, KPI tracking, and representation in his absence. I hold a degree in Public Accounting (UTESA) and previous experience as an Accounts Receivable Manager, handling billing, collections, reconciliations, and financial reporting. I've also worked in remote customer service and call center roles, managing calls, emails, and CRM systems. I'm proactive, organized, and quick to adapt to new tools: proficient in Microsoft Office, Google Workspace, basic QuickBooks, Zoom, Teams, and AI tools like ChatGPT and Claude. I’m bilingual in both English and Spanish.

• Business Process Improvement
• Customer Relationship Management
• Emotional Intelligence
• Bug tracking
• Calendar Management
• Google Workspace
• Microsoft Office 365
• Microsoft Office Suite

QA Engineer

Dominican Republic

• 8 años de experiencia

QA Engineer · Argentum Inc/Banreservas

• A/B Testing
• Adaptability
• Analytical Skills
• Automation
• Career Management
• Cash Management
• Change Management
• Critical Thinking

Tech Support Representative

Dominican Republic

• 15 años de experiencia

Tech Support Representative · Directly On Demands Services Movate

• Customer Service
• Microsoft Windows
• Operating Systems
• Technical Support
• Troubleshooting
• Windows

Customer Service & Insurance Sales

Dominican Republic

I’m a responsible, organized, and detail-oriented professional with a strong interest in administrative and office support work. I enjoy working with information, organizing tasks, and making sure things are completed correctly and on time. Over the years, I’ve developed solid computer and administrative skills, particularly in data entry and Microsoft Office. I’m comfortable working independently, following instructions, handling detailed information, and learning new tools and procedures when needed. One of my strengths is that I take my work seriously. I understand that even simple administrative tasks require accuracy, consistency, and attention to detail because small mistakes can affect the work of an entire team. I’m looking for a long-term opportunity where I can be a dependable member of the team, contribute my skills, continue learning, and grow professionally. I’m ready to work hard, adapt to new challenges, and give my best to every task I’m responsible for.

• Customer Service
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Administrative Law
• Data Entry
• EHR Systems
• Microsoft Exchange

Medical scribe

Dominican Republic

• 7 años de experiencia

Medical Malpractice Case Consultant with experience supporting Morgan & Morgan in the legal analysis of complex medical claims. I specialize in reviewing extensive medical records, identifying potential breaches in the standard of care, and translating clinical findings into clear, legally relevant insights that strengthen case strategy. My work involves preparing comprehensive case summaries, assisting attorneys in evaluating liability, and ensuring that medical evidence is accurately interpreted within the legal framework.

• Communications
• Microsoft Office 365
• Microsoft Office Suite
• Communication
• gmail
• Comunicación
• comunication
• Communicative

Customer Service Specialist

Dominican Republic

• 2 años de experiencia

I am a dedicated, focused person, ready to take on new challenges. I currently work as a customer service specialist or representative, but my goal is to secure remote data entry jobs so I can work in that field while traveling for work as an international model. I am committed to completing assigned tasks to make a good impression at the beginning and end of every professional relationship. Attention to detail, fast typing, teamwork, calm demeanor, dedication, and a hunger for success are some words that would describe my professional profile. In short, my profile could be defined by the phrase, "If it needs to be done, it will be done."

• Customer Service
• Graphic Design
• Kustomer
• Basic Graphic Design
• Customer Service Rep
• Customer Service Chat
• Customer services
• Graphic designer

Customer Service Representative / Quality Assurance Agent

Dominican Republic

• 3 años de experiencia

Customer Service Representative / Quality Assurance Agent · CCD Contact Center Dominicana

• Adaptability
• Cash Management
• Communications
• Customer Relationship Management
• Customer Service
• HR Management
• IT Management
• Management

Administrative Operations Assistant 2025 (part-time, in parallel with OMSA)

Dominican Republic

• 4 años de experiencia

Highly organized Executive Assistant and Administrative Operations professional with experience supporting executives, coordinating projects, managing documentation, payroll processes, vendor communication, and property management operations. I am proactive, detail-oriented, and committed to delivering high-quality administrative support in remote and international teams.

• Administrative Management
• Administrative Organization
• Customer Support
• Inventory Management
• IT Management
• Microsoft Excel
• Microsoft Word
• Payroll Administration

Administrative Assistant

Dominican Republic

• 8 años de experiencia

Administrative Assistant · Kerekes Bakedeco (Omax)

• Administrative Organization
• Customer Service
• Interpersonal Communication
• IT Management
• Problem Solving
• Sales Management
• Talent Management
• Team Management

Administrative Assistant

Dominican Republic

• 5 años de experiencia

Bilingual professional with 6+ years of experience in Administrative Assistance, Operations, Technical Support, Customer Support, and E-commerce. Experienced supporting U.S.-based companies across the telecommunications, gaming, banking, marketplace, and SaaS industries. Tech-savvy and proficient in Salesforce, Zendesk, Shopify, Google Workspace, Microsoft Office, and AI tools. Skilled in providing support via phone, chat, email, and ticketing systems, while documenting processes, coordinating workflows, and maintaining accurate records. Highly organized, proactive, detail-oriented, adaptable, and able to manage multiple priorities in fast-paced remote environments.

• Analytical Skills
• Business Process Improvement
• Customer Experience
• Customer Service
• Customer Support
• Game Development
• IT Management
• Leadership

Data Clerk

Dominican Republic

• 2 años de experiencia

Result-oriented Data Entry Specialist with a strong background in managing complex datasets and maintaining high standards of information integrity. Expert in digital record organization, data cleansing, and confidential document handling.

• Adaptability
• Microsoft Excel
• Time Management
• Data Entry
• Microsoft Exchange
• Typing Speed
• Database Entry
• detail oriented

Technical Support Specialist & Infrastructure Lead

Dominican Republic

• 3 años de experiencia

GitHub: https://github.com/JoseLB220 Website (linkedin, cv, portafolio, cervices): https://joseaugustoperez.vercel.app/

• CSS
• CSS3
• Data & Analytics
• Data Analysis
• Data Analytics
• DevOps
• Docker
• HTML