Verified remote talent
314+ customer support agents from the Dominican Republic in the Interfell and Simera network, and 92+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
The Dominican Republic combines incentive-backed free zones with a growing base of bilingual services profiles.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 5 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility (overlap on more than 60% of the working day).
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Dominican Republic · Sr
Customer Service Agent-Floor Support Specialist · Alorica
Dominican Republic · Mid
Customer Service Representative / Quality Assurance Agent · CCD Contact Center Dominicana
Dominican Republic · Jr
Results-driven sales professional with experience in B2B and B2C sales, cold calling, lead generation, and customer support. Skilled at building relationships, qualifying prospects, handling objections, and managing the sales process while delivering excellent customer service. Motivated, goal-oriented, and committed…
Dominican Republic · Sr
Responsible, proactive, and organized professional with experience in customer service, administrative support, and scheduling. Recognized for adaptability, strong communication skills, and leadership abilities, with proven experience supervising teams and ensuring operational excellence. Committed to delivering…
Dominican Republic · Sr
Customer Service Agent · SharkNinja
Dominican Republic · Mid
Back Office / Support Agent · Thyrv
Dominican Republic · Sr
Customer Service Support · Modsquad
Dominican Republic · Jr
I'm a bilingual (English/Spanish) Customer Support Specialist and Virtual Assistant with 3 years of experience in inbound customer service and administrative coordination. I've supported customers across BPO and healthcare-adjacent environments, handling high call volumes, CRM data entry, and sensitive information…
Dominican Republic · Mid
I'm a bilingual Customer Success Specialist and Technical Advisor with 2+ years of experience delivering compassionate, high-quality customer service in fast-paced, high-volume environments. Proven success in ensuring customer satisfaction, first contact resolution (FCR), appointment scheduling, and technical…
Dominican Republic · Mid
Customer Service / Sales / Troubleshooting / Floor Support · Verizon
Dominican Republic · Mid
Customer Service (Technical Support) · New Tech Global
Dominican Republic · Jr
Host / Customer Service Representative · Grand Galvez Hotel
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
Every profile has a public card with an intro video, skills and experience.
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
Interfell contracts, pays and manages the professional as an independent contractor in the Dominican Republic, without setting up a local entity.
Right now there are 314+ customer support agents in the Dominican Republic in the network, and 92+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in the Dominican Republic. Interfell is not an employer of record (EOR).
the Dominican Republic is at UTC-4 (one hour ahead of New York), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility (overlap on more than 60% of the working day).
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.