Verified remote talent
1,750+ customer support agents from Costa Rica in the Interfell and Simera network, and 356+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
Costa Rica has hosted multinational shared-services centres for decades: high English levels and US corporate culture.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 1 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Costa Rica · Mid
Administrative & Client Support Specialist · Luna Accounting Operations, LLC
Costa Rica · Jr
I am a proactive, adaptable, and detail-oriented professional with experience in bilingual customer service, technical support, and banking-related operations. I bring strong communication, organizational, and problem-solving skills, along with the ability to learn quickly and adapt to new systems and processes. I am…
Costa Rica · Sr
Soft Sales Customer Service Analyst · Concentrix
Costa Rica · Mid
Customer Service & Collections Specialist · Bill Gosling Outsourcing
Costa Rica · Jr
I bring a strong background in customer service, sales, and live digital support. In my recent roles, I’ve specialized in delivering clear, effective communication—both in-person and through digital channels—while managing daily store operations and handling complex customer inquiries smoothly. I pride myself on being…
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
Every profile has a public card with an intro video, skills and experience.
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
Interfell contracts, pays and manages the professional as an independent contractor in Costa Rica, without setting up a local entity.
Right now there are 1,750+ customer support agents in Costa Rica in the network, and 356+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Costa Rica. Interfell is not an employer of record (EOR).
Costa Rica is at UTC-6 (one hour behind New York), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.
This combination has few published profiles at the moment; the search queries the full network live.