Interfell

Verified remote talent

Hire customer support agents in Costa Rica

691 customer support agents from Costa Rica currently have a public video profile in the Interfell and Simera network. You can see them below — free, no sign-up, no sales call — and move forward only with the ones that fit.

691
customer support agents profiles
1
cities represented
B2
most common English level
UTC-6
time zone

Why hire customer support agents in Costa Rica

Costa Rica has hosted multinational shared-services centres for decades: high English levels and US corporate culture.

Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.

Of the profiles on this page, 27 have five or more years of experience. They all work remotely, and the overlap with a team in the United States or Spain is a full working day or close to it.

Most frequent skills

  • Customer Service
  • Technical Support
  • Customer services
  • customer service,
  • Customer serve
  • Time Management
  • Customer Service Rep
  • Customer Service Chat
  • Customer Service Agent
  • coustomer service
  • IT Management
  • Team Management
  • Bid Management
  • Client Management
  • Tme Management
  • ATS Management
  • Microsoft Office 365
  • Time managment

Available profiles

A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.

financial assitance agent- customer service

Costa Rica

  • 3 years of experience

Bilingual (C1) professional with a strong background in high-volume customer support, financial assistance, and account management for U.S. and UK markets. Proven expertise in navigating electronic health records, handling sensitive information under strict compliance protocols

View profile and video

Customer Service Agent

Costa Rica

  • 2 years of experience

Customer Service Agent · DIGITYS Global Service S.A

  • Customer Service
  • Leadership
  • Teamwork
  • Kustomer
  • ServiceNow
  • TeamWorks
  • Empathy
  • Team Work
View profile and video

Inside Sales Channel Account Manager

Costa Rica

  • 16 years of experience

15 years of experience in Sales and Customer Service, I've thrived in diverse roles, notably as a Channel Account Manager at TDSynnex. Excelling in surpassing sales targets, I've partnered with esteemed brands like NetApp, Riverbed, and presently, Lenovo. Prior roles involved meticulous credit assessments at Equifax Mortgage Solutions and meeting sales quotas at ResultsCX, alongside delivering exceptional service across various hospitality and customer support positions. My tenure at Oceano Boutique Suites, Health Insurance for Everyone, Teleperformance supporting Western Union, and Hotel Receptionist further refined my customer service skills, ensuring stellar experiences. 1. Deals closed per month: My monthly goal now is $14M and I am around to get the metrics 2. Cold calls per day: "I made approximately 20 cold calls per day 3. Cold emails per day: "I sent around 20 cold emails per day." 4. Leads generated per month: "I generated an average of 100 qualified leads per month.

  • B2B Marketing
  • Cold Calling
  • Direct Sales
  • Healthcare
  • Lead Generation
  • Pre-Sales
  • Sales
  • Salesforce
View profile and video

QA & Technical Support Specialist

Costa Rica

  • 7 years of experience

Software Quality Assurance (QA) Engineer with over 10 years of experience. Specialist in testing web, mobile, and desktop applications, with extensive knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Experienced in test case design and execution, test automation (ATS), bug tracking and documentation, regression testing, and working under Agile methodologies in both remote and team-based environments

  • Google Analytics
  • HTML
  • HTML5
  • Integration Testing
  • Interaction Design
  • Jenkins
  • Jira
  • Linux
View profile and video

Administrative Assistance - Psychologist consultant

Costa Rica

  • 15 years of experience

People around me always tell me that I have a very good attitude, it is hard to see me mad, or angry or even disgusted, but always try to bring the best with a smile and good humor (even though i am a really bad joke teller). Love my family time, and love the nature.

  • Communications
  • Team Player
  • Negotiation Skills
  • Communication Skills
View profile and video

Patient Scheduling & Administrative Support Representative

Costa Rica

  • 5 years of experience

Detail-oriented and proactive Billing Analyst Junior candidate with a background in customer service, administrative support, and financial application review. Strong analytical skills and experience handling billing- related tasks such as profile management, dispute resolution, and invoicing. Quick learner with excellent communication and problem-solving abilities

  • Customer Service
  • Google Workspace (Docs, Sheets, Gmail, Meet, Drive)
  • Client-Facing Communication
  • Google Workspace (Sheets, Docs, Drive)
View profile and video

Internship in Psychology

Costa Rica

  • 5 years of experience

Internship in Psychology · Red de Servicios de Salud del INS. Hospital del Trauma

  • Adobe Illustrator
  • Customer Service
  • LinkedIn Recruiter
  • Adobe After Effects
  • Adobe InDesign
  • Adobe Photoshop
  • LinkedIn Recruiting
View profile and video

Customer service and tech support representative/Subject matter expert

Costa Rica

  • 8 years of experience

Customer service and tech support representative/Subject matter expert · Teleperformance

  • Java
  • MySQL
  • Technical Support
  • Flutter
  • Inbound/Outbound Calling
  • Task Management
View profile and video

Customer Service & Tier 1 Technical Support Representative

Costa Rica

  • 2 years of experience

I'm a motivated software engineer student at the Universidad Nacional de Costa Rica with a strong passion for learning and technology, I have a strong aptitude for teamwork, research and project management. I'm actively looking for an opportunity where I can contribute, learn, and grow.

  • Active Listening
  • Adaptability
  • Bilingual Communications
  • C++
  • Critical Thinking
  • Customer Relationship Management
  • IT Management
  • Multitasking
View profile and video

Commercial Account Executive

Costa Rica

  • 5 years of experience

Maria posee 3 años de experiencia como Business Development, compartió su experiencia utilizando Salesforce, Slack, Zoom Info, Sales Navigator y herramientas de IA para prospección y cierre de ventas, indicando que puede realizar entre 60 y 80 llamadas diarias y ha excedido metas consistentemente.Ha desarrollado y ejecutado campañas de alto impacto para crear un pipeline nuevo (net-new), se ha enfocado en identificar posibles prospectos a través de llamadas, correos y herramientas como ZoomInfo y LinkedIn, y ha gestionado el ciclo de ventas completo (desde el descubrimiento hasta la ejecución), sirviendo como asesora para mapear soluciones complejas y personalizadas de Smartsheet y Google Cloud. Utilizo metodologías de cualificación como MEDDIC y BANT. Parte de mis actividades diarias ha incluido llamadas de prospección y gestión de campañas.

  • Customer Relationship Management
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • Demand Generation
  • Lead Generation
  • Lead Generator
  • Outlook
View profile and video

Soft Sales Customer Service Analyst

Costa Rica

  • 16 years of experience

Soft Sales Customer Service Analyst · Concentrix

  • Customer Service
  • Technical Support
  • Medical Interpreter
  • Quality Assurance
  • Root Cause Analysis
  • Tech Support
  • Onboarding and Training
  • Data Interpretation
View profile and video

Administrative assistant

Costa Rica

  • 4 years of experience

Administrative assistant · FJ Orlich & Hnos Ltda

  • Administrative Management
  • Agile Project Management
  • Business Management
  • HR Management
  • IT Management
  • Management
  • Operations Management
  • Product Management
View profile and video

How hiring works

  1. 1

    Search

    Describe the profile in your own words. The search queries the network live and ranks candidates by match.

  2. 2

    Watch the video

    Every profile has a public card with an intro video, skills and experience.

  3. 3

    Interview

    Interfell coordinates interviews and runs the technical evaluation before presenting anyone.

  4. 4

    Hire

    Interfell can act as employer of record in Costa Rica: payroll, contract and local compliance, with no entity of your own.

Frequently asked questions

How many customer support agents from Costa Rica can I see here?

Right now there are 691 customer support agents in Costa Rica with a public SPK profile and an intro video. The list updates on its own: these are the same profiles the Interfell search returns, querying the Simera network live.

Do I need to sign up to see the profiles?

No. Browsing the profiles, the video and the skills is free and requires no sign-up. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.

How much does it cost to hire a customer support agent in Costa Rica?

It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost also includes payroll and local compliance, which Interfell can take on as employer of record so you don't have to open an entity in Costa Rica.

What hours do they work?

Costa Rica is at UTC-6 (one hour behind New York), so the overlap with US teams is a full working day or close to it.

How is a profile verified?

Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.

Other roles in Costa Rica

Customer support agents in other countries

Ready to hire in Costa Rica?

Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.