Interfell

Verified remote talent

Hire customer support agents in Brazil

217 customer support agents from Brazil currently have a public video profile in the Interfell and Simera network. You can see them below — free, no sign-up, no sales call — and move forward only with the ones that fit.

217
customer support agents profiles
1
cities represented
No evidenciado (CV en inglés, pero no se declara nivel de es
most common English level
UTC-3
time zone

Why hire customer support agents in Brazil

Brazil brings the largest absolute volume of technical talent in Latin America; São Paulo and Belo Horizonte are the main hubs.

Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.

Of the profiles on this page, 15 have five or more years of experience. They all work remotely, and the overlap with a team in the United States or Spain is a full working day or close to it.

Most frequent skills

  • Customer Service
  • Microsoft Office 365
  • Microsoft Office Suite
  • Microsoft Office
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer serve
  • Customer Service Rep
  • Customer Service Agent
  • Management
  • Kustomer
  • IT Management
  • HR Management
  • coustomer service
  • Customer Support
  • Technical Support
  • Ad Management

Available profiles

A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.

Specialist (Sales & Customer Service)

Brazil

  • 8 years of experience

I am a results-driven professional with experience in client relations, sales support, and customer service in fast-paced environments. I am known for my adaptability, strong teamwork, and commitment to continuous improvement. I focus on building strong professional relationships, understanding client needs, and delivering consistent, high-quality service while maintaining strong performance and customer satisfaction standards

  • Adaptability
  • Continuous Improvement Process
  • Customer Service
  • Event Management
  • Inventory Management
  • Performance Management
  • Teamwork
  • Time Management
View profile and video

E-commerce Operations and Customer Support Specialist

Brazil

  • 15 years of experience

E-commerce Operations and Customer Support Specialist · CJA Imports

  • Business Process Improvement
  • Career Management
  • Cash Management
  • Change Management
  • Customer Experience
  • Customer Support
  • Data & Analytics
  • Data Analysis
View profile and video

Customer Service & Inside Sales Specialist

Brazil

  • 2 years of experience

Customer Service & Inside Sales Specialist · MasterPro Installs

  • Cash Management
  • Customer Service
  • HR Management
  • IT Management
  • Management
  • Problem Solving
  • Risk Management
  • Team Management
View profile and video

Technical Support Specialist

Brasil

  • 6 years of experience

Technical Support Specialist with over 5 years of experience in technical and customer-facing roles. Expert in English (C1/C2), specializing in responding to customer inquiries via phone, email, and chat with a focus on high CSAT results. Proven ability to resolve customer complaints and provide technical troubleshooting in a timely and professional manner. Highly proficient in computer software and technical documentation, ensuring customer service goals are met through strong problem-solving and multitasking skills.

  • Customer Service
  • Git
  • IT Management
  • Multitasking
  • Problem Solving
  • Software Development Life Cycle (SDLC)
  • SQL
  • Talent Management
View profile and video

Product Marketing Manager Specialist

Brasil

  • 19 years of experience

Growth Marketing results have been uploaded to the documents section

  • Marketing Specialist
  • PPC Campaign Management
  • Paid Media
  • Content Creation
  • Market Research
View profile and video

Daily Operations & Customer Service

Brasil

  • 12 years of experience

I’m a customer service and operations professional with over 10 years of experience in administration, sales, customer support, and daily business operations. I’m skilled in communication, problem-solving, client relationship management, and handling multiple tasks efficiently. I’m also comfortable working remotely and using tools such as Microsoft Office, Google Workspace, Canva, and CRM systems. I’m currently based in São Paulo, Brazil, and I’m open to opportunities where I can contribute my experience while continuing to grow professionally.

  • Adaptability
  • Communications
  • Customer Relationship Management
  • Customer Service
  • Demand Generation
  • Documentation
  • IT Management
  • Lead Generation
View profile and video

Data Analyst

Brasil

  • 20 years of experience

Data Analyst · Atento

  • Data Analysis
  • Microsoft Excel
  • Python
  • SQL
  • Looker
  • MS Office
  • Outlook
  • Power BI
View profile and video

Customer Service & Administrative Assistant

Brasil

  • 7 years of experience

Customer Service & Administrative Assistant · SEST SENAT

  • Business Process Improvement
  • C
  • Cash Management
  • CSS
  • CSS3
  • Customer Experience
  • Customer Support
  • HR Management
View profile and video

Customer Service & Marketing Assistant

Brasil

  • 13 years of experience

Customer Service & Marketing Assistant · Lampião Comunicações

  • Customer Experience
  • Customer Relationship Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Support
  • Risk Management
  • Talent Management
  • Team Management
View profile and video

Customer Service Analyst II

Brasil

  • 6 years of experience

Customer Service Analyst II · Avenue Investment Bank

  • Customer Experience
  • HR Management
  • IT Management
  • Management
  • Ad Management
  • ATS Management
  • Lean Six Sigma
  • Portfolio Management
View profile and video

Political Communication Specialist, Photographer, Portuguese Teacher

Brasil

  • 18 years of experience

Experienced travel and customer service professional with over 15 years in the aviation and travel industry, supporting international travelers across leading global airlines including American Airlines, British Airways, Iberia, Avianca, and TACA. Skilled in Sabre and Amadeus GDS systems, ticketing, rebooking, travel disruptions, passenger services, and operational support in fast-paced environments.

  • Adaptability
  • Customer Service
  • Employee Training
  • Interpersonal Communication
  • Multitasking
  • Customer Experience Improvement
  • Internal Communications
  • Team Leadership
View profile and video

How hiring works

  1. 1

    Search

    Describe the profile in your own words. The search queries the network live and ranks candidates by match.

  2. 2

    Watch the video

    Every profile has a public card with an intro video, skills and experience.

  3. 3

    Interview

    Interfell coordinates interviews and runs the technical evaluation before presenting anyone.

  4. 4

    Hire

    Interfell can act as employer of record in Brazil: payroll, contract and local compliance, with no entity of your own.

Frequently asked questions

How many customer support agents from Brazil can I see here?

Right now there are 217 customer support agents in Brazil with a public SPK profile and an intro video. The list updates on its own: these are the same profiles the Interfell search returns, querying the Simera network live.

Do I need to sign up to see the profiles?

No. Browsing the profiles, the video and the skills is free and requires no sign-up. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.

How much does it cost to hire a customer support agent in Brazil?

It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost also includes payroll and local compliance, which Interfell can take on as employer of record so you don't have to open an entity in Brazil.

What hours do they work?

Brazil is at UTC-3 (two hours ahead of New York), so the overlap with US teams is a full working day or close to it.

How is a profile verified?

Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.

Other roles in Brazil

Customer support agents in other countries

Ready to hire in Brazil?

Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.