Verified remote talent
575+ customer support agents from Brazil in the Interfell and Simera network, and 155+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
Brazil brings the largest absolute volume of technical talent in Latin America; São Paulo and Belo Horizonte are the main hubs.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 11 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility (overlap on more than 60% of the working day).
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Brazil · Sr
E-commerce Operations and Customer Support Specialist · CJA Imports
Brasil · Sr
Customer Service Specialist (Front Desk) · B&B Hotels Rio de Janeiro
Brasil · Mid
Hi people! I'm JP from Brazil. I'm 35 years old and I have a Bachelor's Degree in International Affais which I concluded in 2015 in IBMEC (one of Brazil's most prestigious business Colleges). I lived for 6 months in USA and 08 months in UK, so I speak English fluently. And I also teach English online. I'm eager to…
Brasil · Sr
I have a Degree in Library Science from Federal University of Paraíba in João Pessoa, Brazil. I am a Senior Customer Service Representative with 4,9 years of experience, being 2,9 years on Crypto, Web3 and Blockchain related services. Surpassed the number of 10.000 live chats handled from January 2023 September 2025…
Brasil · Sr
With over a decade of experience in Technical Support and Customer Service, I acquired a deep understanding of customers' needs and requirements. I also developed my ability to quickly and efficiently resolve all kinds of questions, which, paired with a proactive and empathetic approach, allowed me to establish strong…
Brazil · Mid
Customer Support & Intake Coordinator · EVA Unique Print NY
Brazil · Mid
Customer Support · Global Fidelis
Brazil · Sr
Customer Service Representative (Outbound) · Allstate
Brasil · Jr
I've always been a creative person and like to learn new things, have opportunity to me for experiences are a privilege to me because that means growing up as a professional and knowledge as a good consequence. So I'm a dedicated person with disposicion to work and doing everything with purpose
Brasil · Sr
I’m a customer service and operations professional with over 10 years of experience in administration, sales, customer support, and daily business operations. I’m skilled in communication, problem-solving, client relationship management, and handling multiple tasks efficiently. I’m also comfortable working remotely…
Brazil · Mid
Operations & Customer Service Analyst · Castro Alves Group LLC
Brazil · Jr
Customer Service & Inside Sales Specialist · MasterPro Installs
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
Every profile has a public card with an intro video, skills and experience.
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
Interfell contracts, pays and manages the professional as an independent contractor in Brazil, without setting up a local entity.
Right now there are 575+ customer support agents in Brazil in the network, and 155+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Brazil. Interfell is not an employer of record (EOR).
Brazil is at UTC-3 (two hours ahead of New York), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility (overlap on more than 60% of the working day).
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.