Verified remote talent
123+ customer support agents from Ecuador in the Interfell and Simera network, and 43+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
Ecuador uses the US dollar, which removes exchange-rate risk from hiring.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 17 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Ecuador · Sr
Customer Support and Travel Agent Specialist (Freelance) · ARCHER TRAVEL
Ecuador · Mid
Customer Service Agent and Trainer with strong problem-solving and communication skills. Experienced in delivering excellent service and training others to ensure a positive guest experience. Committed to providing attentive, efficient, and friendly service to enhance customer satisfaction and loyalty.
Ecuador · Mid
Dutch-Speaking Customer Support Specialist · Play North
Ecuador · Sr
Client Services & Support Specialist · AKP Company
Ecuador · Jr
Ingeniero en Redes, Infraestructura y Cloud con experiencia en soporte técnico L1/L2,operaciones de infraestructura cloud y herramientas de observabilidad enfocadas a diseños nativos, híbridos y on-premise. Así como también el uso de herramientas IaC & CI/CD para despliegues de infraestructura alineados con las…
Ecuador · Sr
I am good learner, I accomplish the tasks at the right time. I am eager to elevate more and more my strong skills in English language and customer service. I am a person who is resiliant so I can adapt to any circumstances.
Ecuador · Mid
Operations & Customer Support Assistant (Junior) · Security Data
Ecuador · Mid
Engagement Customer Support · Macronego S.A.
Ecuador · Sr
Customer Service Manager · Tinymile
Ecuador · Mid
Bilingual professional with experience in customer service, community management, and creative roles. Adaptable, driven, and skilled at problem-solving.
View profile and video →Ecuador · Mid
Strategic Marketing and Management with over four years of international experience seeking to add real operational and commercial value. Proven experience in a variety of customer facing roles with sales, marketing, and operational responsibilities. Core competencies include project management, marketing, customer…
Ecuador · Sr
Trilingual professional with 10+ years of experience in back office, corporate operations, and international administrative support. Skilled in managing complex workflows, CRM platforms, Excel, Dynamics 365, and Power BI. Fluent in English, Spanish, and French, with strong expertise in cross-border coordination, data…
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
Every profile has a public card with an intro video, skills and experience.
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
Interfell contracts, pays and manages the professional as an independent contractor in Ecuador, without setting up a local entity.
Right now there are 123+ customer support agents in Ecuador in the network, and 43+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Ecuador. Interfell is not an employer of record (EOR).
Ecuador is at UTC-5 (same as New York in standard time), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.