Interfell

Verified remote talent

Hire customer support agents in Latin America

10,982+ customer support agents from Latin America in the Interfell and Simera network; 2,898+ with a public video profile. Pick the country, browse the profiles for free and move forward only with the ones that fit.

10,982+
professionals in the network
2,898+
with a public video profile
18
countries with profiles
B2
most common English level

Customer support agents by country

Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.

Most frequent skills

  • Customer Service
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer Service Rep
  • Customer serve
  • Customer Service Agent
  • Technical Support
  • IT technical support
  • IT Technical Support
  • Tech Support
  • coustomer service
  • IT and Technical Support
  • Technical Support (SaaS)
  • Zendesk
  • Technical Support Manager
  • Salesforce
  • Customer Support

Recent profiles

A sample of the most recently updated profiles. Contact details and the CV are shared during the process with Interfell, not here.

Administrative & Client Support Specialist

Costa Rica · Mid

  • 4 years of experience

Administrative & Client Support Specialist · Luna Accounting Operations, LLC

  • Bilingual Communications
  • Customer Relationship Management
  • HubSpot
  • Salesforce
  • Visual Communication
  • Inbound Sales
  • Outbound Sales
  • Outlook
View profile and video →

Bilingual Customer Support Agent

Colombia · Sr

  • 12 years of experience

Remote employee fluent in English / Spanish from Colombia with experience in customer service, operational analysis in real time, and remote medical interpretation. I am skilled in scheduling the agenda of a manager, reserving meetings and calls, as well as communicating via email with various teams and clients. I…

  • Critical Thinking
  • Event Management
  • HR Management
  • Inventory Management
  • IT Management
  • Java
  • Leadership
  • Management
View profile and video →

Customer Support Agent

Guatemala · Mid

  • 7 years of experience

I was Customer Support Professional with over 8 years of experience in eCommerce, technical support, billing, fraud investigation, and order management. Proven ability to deliver outstanding customer service through chat, email, phone, and social media in high-volume environments. Organized, detail-oriented, and a…

  • Adaptability
  • Critical Thinking
  • Customer Support
  • Problem Solving
  • Salesforce
  • Technical Support
  • Visual Communication
  • Customer Support Management
View profile and video →

Bilingual Customer Support Agent and Supervisor

el Salvador · Sr

  • 10 years of experience

Highly dedicated and bilingual Customer Support Supervisor with 10+ years of experience in customer service, virtual assistance, and administrative roles. Proven track record in team leadership, coaching, calendar and inbox management, reporting, Excel/Google Sheets, and hands-on support when needed. Known for a…

  • Customer Service
  • Customer Support
  • Calendar Management
  • Customer Success Management
  • Customer Support Management
  • Kustomer
  • Microsoft Office 365
  • Microsoft Office Suite
View profile and video →

Senior Customer Care and Technical Support Agent

Mexico · Sr

  • 13 years of experience

Senior Customer Care Agent and Technical Support Representative with 11 years of experience. I served as the first point of contact for customers, assisting them with inquiries and resolving concerns through email, support tickets, and phone calls. I consistently provided accurate solutions, troubleshooting…

  • Customer Service
  • Technical Support
  • Microsoft Office 365
  • Microsoft Office Suite
  • Tech Support
  • English
  • Accounting Assistant
  • IT and Technical Support
View profile and video →

Sr Associate Customer Support

Argentina · Sr

  • 4 years of experience

I'm a Customer Support & Operations professional who enjoys turning day-to-day challenges into better processes, stronger teams, and smoother operations. I've worked across customer support, scheduling, and team leadership, with a focus on improving performance, solving problems, and making workflows more efficient.…

  • Customer Support
  • Microsoft Excel
  • Salesforce
  • Asana
  • Customer Support Management
  • Google Workspace
  • Kustomer
  • Microsoft Exchange
View profile and video →

Customer Support Agent (Epic Games/Fortnite)

Honduras · Mid

  • 4 years of experience

I'm a Bilingual Professional with 4–5 years of experience in administrative and customer support roles within high-profile environments like Epic Games, Lululemon, and Google Nest. I excel at handling high-volume workflows, managing daily inquiries via email and chat, and maintaining strong attention to detail in…

  • Customer Service
  • Leadership
  • Technical Support
  • Account Recovery
  • Lidership
  • Customer service skills
  • costumer service
  • chat support
View profile and video →

E-commerce Operations and Customer Support Specialist

Brazil · Sr

  • 15 years of experience

E-commerce Operations and Customer Support Specialist · CJA Imports

  • Business Process Improvement
  • Career Management
  • Cash Management
  • Change Management
  • Customer Experience
  • Customer Support
  • Data & Analytics
  • Data Analysis
View profile and video →

Customer Service Agent / Sales Agent / Retention / Technical Support

Nicaragua · Sr

  • 12 years of experience

Customer Service Agent / Sales Agent / Retention / Technical Support · Foundever

  • Customer Service
  • IT Management
  • Microsoft Excel
  • Microsoft Word
  • Problem Solving
  • Retail
  • Sales
  • Talent Management
View profile and video →

Customer Service, Technical Support & Sales Agent

Panama · Mid

  • 8 years of experience

Customer Service, Technical Support & Sales Agent · Alorica

  • Inbound/Outbound Calling
  • Customer Engagement
  • • Customer Service & Relationship Building
  • Technical Troubleshooting & Support
  • Customer management
  • Bilingual Spanish English
  • Customer service and Relationship building
  • Inbound & Outbound Sales
View profile and video →

Customer Service Agent-Floor Support Specialist

Dominican Republic · Sr

  • 4 years of experience

Customer Service Agent-Floor Support Specialist · Alorica

  • Active Listening
  • Cellular Communications
  • Communications
  • Customer Satisfaction
  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
View profile and video →

Customer Support / Claims Agent

Peru · Jr

  • 1 years of experience

Customer Support / Claims Agent · Teleperformance

  • Analytical Skills
  • Problem Solving
  • Compensation Analysis
  • EHR Systems
  • Attention to Detail
  • CRM Systems
  • ERP Systems
  • Conflict Resolution
View profile and video →

Salaries and cost to hire

Salary ranges by role, seniority and country are in the Interfell salary guide; the total cost, and what the monthly rate covers, is on the cost page.

FAQ

How many customer support agents from Latin America are in the network?
There are currently 10,982+ customer support agents in the Interfell and Simera network; 2,898+ with a public video profile. The countries with the most profiles are Colombia, Guatemala, El Salvador.
How do I see their profiles?
Searching and browsing these lists is open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password.
How do I hire a customer support agent?
Request the interview from the profile and the Interfell team checks availability. Then you choose how to bring them on: remote staffing (Interfell signs, pays and manages), recruiting so you hire directly, or payroll.

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