Verified remote talent
1,537+ customer support agents from Colombia in the Interfell and Simera network, and 417+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
Colombia is the deepest market in the network: Bogotá, Medellín and Cali hold most of the profiles and share a time zone with the US East Coast.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 18 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Colombia · Sr
Remote employee fluent in English / Spanish from Colombia with experience in customer service, operational analysis in real time, and remote medical interpretation. I am skilled in scheduling the agenda of a manager, reserving meetings and calls, as well as communicating via email with various teams and clients. I…
Colombia · Mid
Bilingual Customer Support Agent · GovAssist
Colombia · Mid
Sales & Customer Service Agent · Solutions Pest & Lawns
Colombia · Mid
Customer Service Advisor / Credentialing Specialist · Anchora
Colombia · Mid
Colombia · Mid
I have several years of experience in customer service, BPO operations, healthcare billing, and Revenue Cycle Management. In my previous roles, I’ve handled customer and patient inquiries, billing issues, claims, payment posting, accounts receivable follow-up, and denial management. I consider myself a responsible…
Colombia · Jr
Customer Service & Reservations Agent · See USA Tours
Colombia · Jr
Customer Support Representative · Capital One
Colombia · Mid
Growth Point Coach / Customer Chat Support Specialist · Foundever
Colombia · Mid
Customer Service and Operations Support Specialist · Lean Solutions Group
Colombia · Sr
Technical Support Specialist · TTEC
Colombia · Mid
I am a professional in International Business from the University of La Guajira. I am a responsible, organized, and friendly person. I enjoy working with people, learning new things, and finding solutions when there is a problem. I also adapt quickly to new teams and new ways of working. During my professional career…
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
Every profile has a public card with an intro video, skills and experience.
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
Interfell contracts, pays and manages the professional as an independent contractor in Colombia, without setting up a local entity.
Right now there are 1,537+ customer support agents in Colombia in the network, and 417+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Colombia. Interfell is not an employer of record (EOR).
Colombia is at UTC-5 (same as New York in standard time), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.