Interfell

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Hire customer support agents in Colombia

815 customer support agents from Colombia currently have a public video profile in the Interfell and Simera network. You can see them below — free, no sign-up, no sales call — and move forward only with the ones that fit.

815
customer support agents profiles
1
cities represented
B2
most common English level
UTC-5
time zone

Why hire customer support agents in Colombia

Colombia is the deepest market in the network: Bogotá, Medellín and Cali hold most of the profiles and share a time zone with the US East Coast.

Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.

Of the profiles on this page, 28 have five or more years of experience. They all work remotely, and the overlap with a team in the United States or Spain is a full working day or close to it.

Most frequent skills

  • Customer Service
  • Sales Prospecting
  • Cold Calling
  • Lead Generation
  • Sales
  • Customer Service Rep
  • Customer services
  • customer service,
  • Demand Generation
  • Lead Generator
  • IT Management
  • Time Management
  • Customer Service Chat
  • Customer serve
  • Customer Service Agent
  • B2B Sales
  • Kustomer
  • Team Collaboration

Available profiles

A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.

Lead Development Representative (LDR)

Colombia

  • 8 years of experience

Representante de ventas B2B y desarrollo de oportunidades con experiencia en los mercados de EE. UU. y Canadá. Experto en la búsqueda de clientes potenciales, la calificación de oportunidades y la concertación de reuniones con clientes cualificados para impulsar el crecimiento de la cartera de proyectos. Sólida trayectoria en atención al cliente y liderazgo de equipos, con experiencia en entornos internacionales. Profesional multilingüe centrado en establecer relaciones duraderas con los clientes y en impulsar los resultados empresariales.

  • Communications
  • Customer Relationship Management
  • Demand Generation
  • Lead Generation
  • B2B Sales
  • B2C Sales
  • CRM
  • Lead Generator
View profile and video

Sales Development Representative

Colombia

  • 6 years of experience

Profesional de ventas orientado a los resultados, con formación en psicología social y amplia experiencia en ventas B2B y B2C. Experto en identificar las necesidades de los clientes, desarrollar estrategias de ventas personalizadas y cerrar acuerdos de alto valor para impulsar el crecimiento de los ingresos. Capacidad demostrada para establecer relaciones sólidas con los clientes, optimizar los procesos de ventas entrantes y salientes, y superar los objetivos de rendimiento en entornos competitivos y dinámicos. Experiencia en ventas consultivas, desarrollo empresarial y éxito del cliente, lo que garantiza colaboraciones a largo plazo y un mayor valor del ciclo de vida del cliente.

  • Business Development
  • Cash Management
  • Cold Calling
  • Game Development
  • HR Management
  • iOS Development
  • IT Management
  • Management
View profile and video

Sales Coordinator & Appointment Setter

Colombia

  • 14 years of experience

I am a results-driven sales professional with extensive experience in sales management, training, and logistics coordination. I have a strong background in coaching and leading sales and customer service teams, conducting quality audits, and managing SCRUM processes to improve team performance. I specialize in connecting sales teams with operational functions, optimizing workflows, and ensuring compliance with industry policies and client requirements. My expertise spans appointment setting, sales strategy, training, and project management, allowing me to drive results and deliver exceptional customer experiences. -Moving services experience

  • Sales
  • Sales Enablement
  • Sales Management
  • Sales Prospecting
  • Sales Training
  • Social Project Management
  • Appointment setter
  • Cold Calling
View profile and video

Business Development Manager

Colombia

  • 9 years of experience

Business Development Manager · CCD

  • Business Development
  • Customer Experience
  • Customer Service
  • Demand Generation
  • Google G Suite
  • HubSpot
  • Lead Generation
  • New Business Development
View profile and video

Customer Success Specialist (U.S Market)

Colombia

  • 2 years of experience

Business Administration student with six (6) months of experience in B2B sales and seventeen (17) months of proven expertise in B2C customer service for multi-Latin companies, with a focus on the US market (insurance industry and BPO). As a Customer Success Specialist (last position), I relieved sales teams of administrative tasks, allowing them to focus on their core responsibilities. Executive-level communication skills in English, Spanish, and Japanese. Familiarity with tools such as Trello, ChatGPT, and HubSpot CRM. Proficient in Advanced Excel and Oracle Service Center.

  • Customer Retention
  • Customer Service
  • Digital Marketing
  • Technical Support
  • Troubleshooting
  • B2B Sales
  • B2C Sales
  • Customer Relations
View profile and video

Sales Executive

Colombia

  • 6 years of experience

Systems Engineer, with knowledge in object-oriented programming (OOP) using Java, web development using Angular, TypeScript and JavaScript, web pages design using CSS and HTML, APIs development and use, data structure, and python programming knowledge and corrective and preventive maintenance of computers. English B2 level, with helping attitude, proactivity, willing to learn, and strategic thinking. Long experience on customer service, BPO, sales.

  • Cold Calling
  • Customer Relationship Management
  • Customer Service
  • data structures
  • Market Research
  • Sales
  • Systems Engineering
  • Time Management
View profile and video

Marketing Specialist

Colombia

  • 3 years of experience

Expertise in Marketing and Lead Generation, particularly within LinkedIn environments, as evidenced by impactful roles such as LinkedIn Appointment Setter. Demonstrated proficiency in managing LinkedIn Sales Accounts, lead qualification, and data reporting, enhancing client sales pipeline efficiency. Key projects involved using tools like Google Docs and Google Sheets for effective data management and reporting. Consistently delivered measurable outcomes and nurtured leads through structured follow-ups, contributing to revenue growth.

  • Appointment Setting
  • Airtable
  • GoHighLevel
  • Outbound Sales & Prospecting Expert
  • Cold Calling B2C & B2B
  • Business Development and Lead Generation
  • B2B Account Management
  • Project Tracking (Asana, Trello, Jira, Monday.com)
View profile and video

Customer Service Representative

Colombia

  • 5 years of experience

I am a customer service professional with experience in call centers and international support. I enjoy helping customers, solving problems, and working in fast-paced environments. My strongest qualities are communication, adaptability, patience, and the ability to stay organized under pressure.

  • Cold Calling
  • Communications
  • Customer Service
  • Financial Analysis
  • Problem Solving
  • Time Management
  • Administrative Assistance
  • Data Entry
View profile and video

Technical Support Representative

Colombia

  • 7 years of experience

I am a bilingual professional with more than 10 years of experience in technical support and customer service, specialized in delivering effective solutions for remote support teams and different industries. I handle complex technical issues, managing CRM systems, pay attention to details and ensuring high levels of customer satisfaction through clear and empathetic communication building strong relationships based on trust and efficiency with proven adaptability and problem-solving skills.

  • Bilingual Communications
  • Customer Service
  • Salesforce
  • CRM Management
  • Zendesk
  • HubSpot CRM
  • Sales Prospecting
  • Cold Calling
View profile and video

Customer Service Representative

Colombia

  • 6 years of experience

Customer Service Representative · ScotiaGBS grupo Scotiabank

  • Leadership
  • Salesforce
  • Teamwork
  • Data Management
  • Database Management
  • Fraud Analyst
  • Microsoft Office 365
  • Microsoft Office Suite
View profile and video

Appointment Setter / Administrative Assistant

Colombia

  • 6 years of experience

Results-driven Scheduling & Operations Coordinator and Administrative Assistant with 8+ years of combined experience in customer service, lead generation, and administrative support. Proven track record of qualifying high-quality leads, maintaining accurate tracking systems, and ensuring seamless scheduling and follow-ups to drive consistent pipeline growth. Recognized for strong conversion support, clear communication, and proactive problem-solving—handling high-volume outreach via calls, texts, and email while maintaining exceptional attention to detail. Known for ownership, reliability, and independent execution, I consistently optimize workflows and strengthen client relationships, making me a high-impact asset to any team.

  • Adaptability
  • Communications
  • Customer Service
  • Demand Generation
  • IT Management
  • Lead Generation
  • Leadership
  • Productivity
View profile and video

Business Development Representative

Colombia

  • 9 years of experience

I have a long background in customer service, marketing, and sales, combined with a passion for audio production, podcast creation and literature. Proven track record of enhancing customer satisfaction and driving revenue growth. Adept at developing targeted marketing strategies and closing high-value deals. At the competency level, I characterize myself as a highly responsible, disciplined person with the capacity to work under pressure, excellent personal relationships, leadership, seriousness and high organization of work, oriented to results. I consider myself a very good reader, and passionate about social communication and culture, areas in which I have been able to perform, throughout my academic and professional activities. Also, with a high interest to get involved in any process that has to do with training, taking advantage of me, my skills and experiences within the arts and music and society.

  • Business Development
  • Cold Calling
  • Customer Service
  • Demand Generation
  • Lead Generation
  • New Business Development
  • Sales
  • Software As A Service ( SaaS )
View profile and video

How hiring works

  1. 1

    Search

    Describe the profile in your own words. The search queries the network live and ranks candidates by match.

  2. 2

    Watch the video

    Every profile has a public card with an intro video, skills and experience.

  3. 3

    Interview

    Interfell coordinates interviews and runs the technical evaluation before presenting anyone.

  4. 4

    Hire

    Interfell can act as employer of record in Colombia: payroll, contract and local compliance, with no entity of your own.

Frequently asked questions

How many customer support agents from Colombia can I see here?

Right now there are 815 customer support agents in Colombia with a public SPK profile and an intro video. The list updates on its own: these are the same profiles the Interfell search returns, querying the Simera network live.

Do I need to sign up to see the profiles?

No. Browsing the profiles, the video and the skills is free and requires no sign-up. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.

How much does it cost to hire a customer support agent in Colombia?

It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost also includes payroll and local compliance, which Interfell can take on as employer of record so you don't have to open an entity in Colombia.

What hours do they work?

Colombia is at UTC-5 (same as New York in standard time), so the overlap with US teams is a full working day or close to it.

How is a profile verified?

Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.

Other roles in Colombia

Customer support agents in other countries

Ready to hire in Colombia?

Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.