Customer Support / Claims Agent
Peru · Jr
- 1 years of experience
Customer Support / Claims Agent · Teleperformance
- Analytical Skills
- Problem Solving
- Compensation Analysis
- EHR Systems
- Attention to Detail
- CRM Systems
- ERP Systems
- Conflict Resolution
Verified remote talent
Hire customer support agents in Peru
268+ customer support agents from Peru in the Interfell and Simera network, and 70+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
268+
customer support agents in the network
70+
with a public video profile
B2
most common English level
UTC-5
time zone
Why hire customer support agents in Peru
Peru is a growing market with below-average regional costs and a solid technical base in Lima.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 12 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
Most frequent skills
- Customer Service
- Customer Service Chat
- Customer Service Rep
- Customer services
- customer service,
- Kustomer
- Customer Service Agent
- Customer serve
- Client Management
- Talent Management
- Problem Solving
- Conflict Resolution
- Problem-Solving
- Problem-Solving:
- Problem-solving.
- Problem - solving
- o Problem-Solving
- Time Management
Available profiles
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Customer Support
Peru · Sr
- 13 years of experience
Customer Support · OnePilot/DailyLook
- Adaptability
- Communications
- Customer Retention
- Multitasking
- Problem Solving
- Project Coordination
- Sales
- Technical Support
Customer Support Specialist
Peru · Sr
- 12 years of experience
Customer Support Specialist · JonBet
- Communications
- Customer Relationship Management
- Customer Support
- Data & Analytics
- Data Analysis
- Data Analytics
- Customer Success
- Data Entry
Bilingual Technical Support Agent – Level 1
Peru · Mid
- 6 years of experience
Empathetic and problem-solving Bilingual Customer Support Agent experienced in closing communication gaps, managing ticketing systems, and guiding users through step-by-step solutions. Passionate about transforming difficult interactions into positive customer experiences through active listening, patience, and clear…
- Bilingual Communications
- Digital communication
- Multilingual Communication
- Empathy and Active Listening
- Bilingual comunication
- Conflict Resolution & Complaint Handling
- conflict resoltion and complaint handling
- CRM and ticketing systems
Back Office - Technical Support Agent
Peru · Jr
- 1 years of experience
Self Driven and motivated person with a strong Customer Service background, experience in Inbound and Outbound calls sales and Technical Support. Great communication and problem solving skills and the ability to remain calm in stressful situations
- Adaptability
- Critical Thinking
- Customer Service
- Customer Support
- Decision Making
- Emotional Intelligence
- IT Management
- Persuasion
Customer Service Agent
Peru · Jr
- 2 years of experience
A motivated and experienced customer service and sales agent who wants to contribute to the labor field, working remotely. I consider myself passionate about the task I'm entrusted with and client-oriented. I also think that adaptability and problem-solving are strong skills for working with clients.
- Travel Advisor
- Customer Sales
- Client/ Customer Support
Bilingual Customer Service Agent
Peru · Mid
- 4 years of experience
Bilingual Customer Service Agent · Concentrix
- Active Listening
- Customer Service
- Leadership
- Multitasking
- Salesforce
- CRM
- Kustomer
- Power Point
Customer Service Agent Trilingual (French-English-Spanish)
Peru · Sr
- 25 years of experience
Customer Service Agent Trilingual (French-English-Spanish) · Concentrix
- Cash Management
- Customer Relationship Management
- Customer Service
- Project Coordination
- Team Management
- Technical Support
- Time Management
- Troubleshooting
Customer Service Agent and Interaction Expert
Peru · Sr
- 13 years of experience
Professional in Business Management and International Trade with a specialization in Procurement; with over 13 years of work experience in logistics and general management including commercial duties, order management, and personnel administration. Possesses abilities such as; leadership of work teams with a…
- Customer Service
- HR Management
- IT Management
- Leadership
- Logistics Management
- Management
- Procurement
- Talent Management
Bilingual Agent – Customer Service
Peru · Mid
- 2 years of experience
Bilingual Agent – Customer Service · Foundever
- Customer Service
- Punctuality 95%
- Growth mindset
- Customer Service Rep
- Customer Service Chat
- Customer services
- Punctuality
- customer service,
Spanish-English Customer Support Specialist
Peru · Mid
- 3 years of experience
Spanish-English Customer Support Specialist · Customer Umbrella
- Customer Support
- Google Analytics
- Sales Consultant
- Customer Service Chat
- Continuous learning
- Positive attitude
- people analytics
- Customer Service Mindset
Customer Service Specialist (Remitly)
Peru · Mid
- 3 years of experience
Customer Service Specialist (Remitly) · Concentrix
- Customer Service
- Microsoft Office 365
- Microsoft Office Suite
- Conflict Resolution
- Complex Problem Resolution
- Microsoft Office
- Customer Service Rep
- Customer Service Chat
How hiring works
- 1
Search
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
- 2
Watch the video
Every profile has a public card with an intro video, skills and experience.
- 3
Interview
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
- 4
Hire
Interfell contracts, pays and manages the professional as an independent contractor in Peru, without setting up a local entity.
Frequently asked questions
How many customer support agents from Peru can I see here?
Right now there are 268+ customer support agents in Peru in the network, and 70+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Do I need to sign up to see the profiles?
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
How much does it cost to hire a customer support agent in Peru?
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Peru. Interfell is not an employer of record (EOR).
What hours do they work?
Peru is at UTC-5 (same as New York in standard time), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
How is a profile verified?
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Other roles in Peru
Customer support agents in other countries
Ready to hire in Peru?
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.