Interfell

Verified remote talent

Hire customer support agents in Mexico

852+ customer support agents from Mexico in the Interfell and Simera network, and 218+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.

Search with my requirements →Talk to a specialist
852+
customer support agents in the network
218+
with a public video profile
B2
most common English level
UTC-6
time zone

Why hire customer support agents in Mexico

Mexico adds cultural proximity, a legal framework US companies already know and full overlap with any US time zone.

Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.

Of the profiles on this page, 17 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.

Most frequent skills

  • Customer Service Agent
  • Customer Service
  • Customer Service Chat
  • Customer services
  • customer service,
  • coustomer service
  • Customer Service Rep
  • Customer serve
  • Microsoft Office 365
  • Microsoft Office Suite
  • Microsoft Office
  • Salesforce
  • Salesforce CRM
  • Career Management
  • Salesforce.com
  • Salesforge
  • Saleforce
  • Risk management

Available profiles

A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.

Senior Customer Care and Technical Support Agent

Mexico · Sr

  • 13 years of experience

Senior Customer Care Agent and Technical Support Representative with 11 years of experience. I served as the first point of contact for customers, assisting them with inquiries and resolving concerns through email, support tickets, and phone calls. I consistently provided accurate solutions, troubleshooting…

  • Customer Service
  • Technical Support
  • Microsoft Office 365
  • Microsoft Office Suite
  • Tech Support
  • English
  • Accounting Assistant
  • IT and Technical Support
View profile and video →

Customer Service Agent

Mexico · Mid

  • 5 years of experience

I am highly motivated individual with over 6 years of experience in customer service managing high-value corporate accounts.

  • Teamwork
  • CRM
  • Sales Specialist
  • Zendesk
  • Client Relations
  • Team Work
  • Customer Service Specialist
  • Customer Service Operations
View profile and video →

Customer Service Agent

Mexico · Mid

  • 5 years of experience

Customer Service Agent · Alorica

  • Customer Retention
  • Productivity
  • Customer Relations
  • Empathy
  • Customer relationship
  • Proactive
  • productive
  • Sales Representative
View profile and video →

Customer Service Representative

Mexico · Sr

  • 15 years of experience

I'm a bilingual Customer Experience professional based in Playa del Carmen, Mexico, with over 10 years of experience in customer service, guest relations, and account management. Most recently, I worked as a Customer Service Representative at Seranova Beauty, handling high-volume support (subscriptions, returns…

  • Customer Experience
  • Customer Retention
  • Customer Service
  • Time Management
  • Microsoft Office 365
  • Microsoft Office Suite
  • Notion
  • Shopify
View profile and video →

Customer Service Supervisor

Mexico · Sr

  • 6 years of experience

I am a proactive, responsible, and results-oriented professional who is always willing to learn and improve. I am a really decipline inmy job and also to my self, im a bodybuilder and a personal fitness coach and a barber I cut hair on the weekends

  • Career Management
  • Cash Management
  • Change Management
  • Customer Satisfaction
  • Customer Service
  • Operations Management
  • Performance Management
  • Project Coordination
View profile and video →

Warehouse Customer Support

Mexico · Jr

  • 2 years of experience

Warehouse Customer Support · Fastenal Mexico

  • Customer Support
  • Data Entry
  • Power BI
  • Record Keeping
  • Expense Tracking
  • Database Entry
  • Excel
  • Administrative Support
View profile and video →

Customer Support Center Representative | Order Management & Operations

Mexico · Sr

  • 13 years of experience

Veronica is very well aligned with the Fulfillment Specialist role, bringing over 12 years in order management, supply chain, logistics, and fulfillment. At OMRON, she directly managed end-to-end fulfillment for around 30 daily orders across 15 U.S. distributors, coordinating billing, production, warehousing…

  • Career Management
  • Cash Management
  • HR Management
  • ISO 27001
  • IT Management
  • Logistics Management
  • Management
  • Recruiting
View profile and video →

Concierge / Customer Support

Mexico · Sr

  • 11 years of experience

Concierge / Customer Support · Lion’s Gate Maintenance Ltd

  • Adobe Illustrator
  • Customer Service
  • Digital Marketing
  • Event Management
  • Google Analytics
  • HubSpot
  • Inventory Management
  • Market Research
View profile and video →

Customer Support & Operations Specialist

Mexico · Sr

  • 21 years of experience

Customer Support & Operations Specialist · Learnship

  • Active Listening
  • Administrative Organization
  • Business Process Improvement
  • Customer Support
  • Documentation
  • IT Management
  • Jira
  • Management
View profile and video →

Customer Service and Tech Support Representative

Mexico · Mid

  • 5 years of experience

Customer Service and Tech Support Representative · Centene Company

  • Customer Service
  • Windows
  • Active Directory
  • Executive Director
  • Microsoft Office 365
  • Microsoft Office Suite
  • costumer service
  • Microsoft Office
View profile and video →

Customer Service Representative

Mexico · Sr

  • 8 years of experience

Bilingual (English/Spanish) support and operations professional with 6+ years working for international companies across fintech, crypto, payments, and collections. I've handled high-volume environments where precision and speed matter. 120+ interactions a day at Paymentus, 5 concurrent live chats at Binance, and top…

  • AWS
  • Cash Management
  • HR Management
  • IT Management
  • Management
  • Risk Management
  • Salesforce
  • Account Recovery
View profile and video →

Customer Service & Sales Manager

Mexico · Sr

  • 10 years of experience

Customer Service & Sales Manager · Cancun Airport Transportation

  • Bilingual Communications
  • Operations Management
  • Visual Communication
  • Customer Success Management
  • Customer Support Management
  • Reservations Agent
  • Reputation Management
  • Closing Techniques
View profile and video →
See all customer support agents in Mexico →

How hiring works

  1. 1

    Search

    Describe the profile in your own words. The search queries the network live and ranks candidates by match.

  2. 2

    Watch the video

    Every profile has a public card with an intro video, skills and experience.

  3. 3

    Interview

    Interfell coordinates interviews and runs the technical assessment before submitting any candidate.

  4. 4

    Hire

    Interfell contracts, pays and manages the professional as an independent contractor in Mexico, without setting up a local entity.

Frequently asked questions

How many customer support agents from Mexico can I see here?

Right now there are 852+ customer support agents in Mexico in the network, and 218+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.

Do I need to sign up to see the profiles?

Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.

How much does it cost to hire a customer support agent in Mexico?

It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Mexico. Interfell is not an employer of record (EOR).

What hours do they work?

Mexico is at UTC-6 (one hour behind New York), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.

How is a profile verified?

Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.

Other roles in Mexico

Customer support agents in other countries

Ready to hire in Mexico?

Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.

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