Technical Support Agent
Nicaragua
- 6 years of experience
I’m a results-driven professional with experience in customer service, technical support, escalation management, and medical billing and collections. I have experience supporting customers, troubleshooting technical issues, resolving escalated cases, managing billing processes, and communicating with patients, insurance companies, and legal professionals. I’m a quick learner with strong communication, problem-solving, organization, and customer service skills. I’m also comfortable working with Microsoft 365, Intune, Entra, and other technical tools, and I’m always eager to learn new technologies and take on new challenges.
- Communications
- Allocation Management
- Communication
- Team Collaboration
- Technical Troubleshooting
- Organization
- File Organization
- Comunicación