Verified remote talent
551+ customer support agents from Nicaragua in the Interfell and Simera network, and 174+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.
Nicaragua has a solid base of bilingual sales and support profiles trained for the US market.
Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.
Of the profiles on this page, 17 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.
Nicaragua · Sr
Customer Service Agent / Sales Agent / Retention / Technical Support · Foundever
Nicaragua · Mid
I am a Medical Doctor with three years of experience practicing in my country. I also have approximately three years of experience in customer service, technical support, and patient advocacy. I am highly skilled at handling back-to-back calls while maintaining professional, warm, and empathetic interactions with…
Nicaragua · Sr
Bilingual Customer Support and Administrative Professional with over 7 years of combined experience in technical troubleshooting, legal assistance, and client management. Skilled in POS system support, chat/email operations, billing resolution, and document drafting. Ability to handle complex workflows, manage…
Nicaragua · Mid
I’m a results-driven professional with experience in customer service, technical support, escalation management, and medical billing and collections. I have experience supporting customers, troubleshooting technical issues, resolving escalated cases, managing billing processes, and communicating with patients…
Nicaragua · Mid
Hello! I'm based in Nicaragua and I previously worked as a virtual assistant for a local law firm, as a Property Management assistant and in the customer service area where I handled client communication, CRM systems, and document management. Alongside that, I’ve run and helped manage several businesses, which gave me…
Nicaragua · Sr
Customer service professional with over 10 years of call center experience, including 2½ years as a Team Leader. Skilled in customer support, issue resolution, coaching and developing agents, monitoring performance, and consistently improving service quality and team results. OBJECTIVE: To work as a Customer Service…
Nicaragua · Sr
Customer Service Agent / Supervisor – Home Improvement Account · Ibex
Nicaragua · Mid
Customer Service Agent · Foundever
Nicaragua · Jr
I have esperience in Microsoft 365 Administration. I enjoy helping users solve technical problems and improving their experience with Technology. I am bilingual and I am always learning new skills to grow professionaly
Nicaragua · Mid
Customer Support / Technical Support · IBEX
Nicaragua · Jr
Bilingual BPO Professional based in Managua, Nicaragua, with hands-on experience in customer support and remote operations. Highly adaptable and digitally fluent, with a proven track record of managing professional transitions, multi-channel communication, and administrative tasks efficiently. Equipped with strong…
Nicaragua · Mid
Bilingual Executive Assistant and Virtual Assistant (English/Spanish) with 3+ years of experience supporting administrative operations, managing high-volume client communications, and delivering results in fast-paced remote environments. I bring a proven track record of handling 40+ cases daily with a 93% CSAT score…
Describe the profile in your own words. The search queries the network live and ranks candidates by match.
Every profile has a public card with an intro video, skills and experience.
Interfell coordinates interviews and runs the technical assessment before submitting any candidate.
Interfell contracts, pays and manages the professional as an independent contractor in Nicaragua, without setting up a local entity.
Right now there are 551+ customer support agents in Nicaragua in the network, and 174+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.
Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.
It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Nicaragua. Interfell is not an employer of record (EOR).
Nicaragua is at UTC-6 (one hour behind New York), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.
Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.
Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.