Interfell

Verified remote talent

Hire customer support agents in Panama

407+ customer support agents from Panama in the Interfell and Simera network, and 132+ already have a public video profile. You can see a sample below — free, no sales call — and move forward only with the ones that fit.

407+
customer support agents in the network
132+
with a public video profile
B2
most common English level
UTC-5
time zone

Why hire customer support agents in Panama

Panama uses the US dollar and is the regional hub for corporate services and logistics.

Chat, email and phone support with Zendesk, Intercom or Freshdesk, on US-hours shifts.

Of the profiles on this page, 15 have five or more years of experience. They all work remotely, and the overlap with a team in the United States is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.

Most frequent skills

  • Customer Service
  • Microsoft Office 365
  • Microsoft Office Suite
  • Microsoft Office
  • Customer Service Rep
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer Service Agent
  • Customer serve
  • coustomer service
  • Technical Support
  • IT and Technical Support
  • Tech Support
  • Technical Support Manager
  • IT technical support
  • Technical Support (SaaS)
  • Microsoft Suite

Available profiles

A sample of what the search returns for this combination. Each one has a public card with video; contact details and the CV are shared during the process with Interfell, not here.

Customer Service, Technical Support & Sales Agent

Panama · Mid

  • 8 years of experience

Customer Service, Technical Support & Sales Agent · Alorica

  • Inbound/Outbound Calling
  • Customer Engagement
  • • Customer Service & Relationship Building
  • Technical Troubleshooting & Support
  • Customer management
  • Bilingual Spanish English
  • Customer service and Relationship building
  • Inbound & Outbound Sales
View profile and video →

Customer Service Agent (Technical Support and Sales)

Panama · Jr

  • 2 years of experience
  • Analytical Skills
  • Cash Management
  • HR Management
  • IT Management
  • Management
  • Sales Enablement
  • Sales Management
  • Stress Management
View profile and video →

Customer Service Agent

Panama · Sr

  • 17 years of experience

Customer Service Agent · Lacias Panama

  • Communications
  • Customer Service
  • Microsoft Excel
  • Multitasking
  • Technical Support
  • Data Entry
  • Microsoft Office 365
  • Microsoft Office Suite
View profile and video →

Customer Service Agent

Panama · Jr

  • 1 years of experience

I’m a woman looking for a part time remote job that will help me to have some savings and also help me with my responsibilities

  • Accounting
  • Communications
  • Teamwork
  • iWork
  • Power Point
  • TeamWorks
  • Word
  • Communication
View profile and video →

Customer Service Agent

Panama · Mid

  • 12 years of experience

I have over four years of experience in customer service, supporting Best Buy customers remotely through Alorica. I handled a wide range of inquiries, including orders, product issues, repairs, installations, claims, and appointment scheduling. This experience strengthened my communication, problem-solving…

  • Customer Service
  • Customer Support
  • Problem Solving
  • Data Entry
  • Microsoft Office 365
  • Microsoft Office Suite
  • Team Collaboration
  • Database Entry
View profile and video →

Customer Service Agent

Panama · Jr

    Customer Service Agent · Hospital Santa Fé

    • Bilingual Communications
    • Multitasking
    • Visual Communication
    • Microsoft Office 365
    • Microsoft Office Suite
    • Paid Media Management
    • Social Media Management
    • Multi-task
    View profile and video →

    Technical Support Agent Best Buy Account

    Panama · Sr

    • 15 years of experience

    I am a bilingual customer service and technical support professional with over 15 years of experience in the call center industry. I have strong communication, problem-solving, and technical skills, with extensive experience supporting U.S. customers and using tools such as Microsoft Office and remote support…

    • IT and Technical Support
    • Basic troubleshooting for hardware/software issues
    • Adaptability and Remote Work Discipline
    • 1. Customer Service Excellence
    • 6. Problem Solving & Troubleshooting
    • Bilingual communication (Spanish–English) / Customer service & relationship management /
    • AI Tools in Customer Support
    • Back-Office Operations ، Quality Assurance ، Email Management ، Floor Support ، Customer Support.
    View profile and video →

    Tech Support Agent

    Panama · Mid

    • 5 years of experience

    Tech Support Agent · Star Contact S. de R.L.

    • Customer Service
    • Data & Analytics
    • Data Analysis
    • Data Analytics
    • Microsoft Office 365
    • Microsoft Office Suite
    • Power BI
    • PowerBI
    View profile and video →

    Technical Support Agent — B2B (Microsoft 365 / Intune)

    Panama · Mid

    • 4 years of experience

    Technical Support Agent — B2B (Microsoft 365 / Intune) · Concentrix

    • Bash
    • Career Management
    • Cash Management
    • Change Management
    • CSS
    • CSS3
    • HTML
    • HTML5
    View profile and video →

    Customer Service Agent

    Panama · Sr

    • 7 years of experience

    Customer Service Agent · Foundever

    • AWS
    • Citrix
    • Customer Service
    • Docker
    • Git
    • Jenkins
    • Kubernetes
    • Linux
    View profile and video →

    Customer Service Representative

    Panama · Mid

    • 4 years of experience

    Customer Service Representative · 7 Managed Services

    • Customer Service
    • Customer Support
    • IT Management
    • Talent Management
    • Team Management
    • Teamwork
    • Time Management
    • ATS Management
    View profile and video →

    Customer Support Specialist (Work from Home)

    Panama · Sr

    • 10 years of experience

    I have more than 10 years of experience in customer service across various industries in the USA and Canada. I've worked in customer care, customer support, sales and handled billing support, retention, appointment scheduler and Team Manager. I aim to use my experience and skills to contribute effectively to a…

    • Business Process Improvement
    • Critical Thinking
    • Customer Service
    • Customer Support
    • Decision Making
    • Event Management
    • Inventory Management
    • Leadership
    View profile and video →

    How hiring works

    1. 1

      Search

      Describe the profile in your own words. The search queries the network live and ranks candidates by match.

    2. 2

      Watch the video

      Every profile has a public card with an intro video, skills and experience.

    3. 3

      Interview

      Interfell coordinates interviews and runs the technical assessment before submitting any candidate.

    4. 4

      Hire

      Interfell contracts, pays and manages the professional as an independent contractor in Panama, without setting up a local entity.

    Frequently asked questions

    How many customer support agents from Panama can I see here?

    Right now there are 407+ customer support agents in Panama in the network, and 132+ have a public SPK profile with an intro video. The list is refreshed every week with profiles from the Simera network, the same one the Interfell search queries live.

    Do I need to sign up to see the profiles?

    Not to search or to see this list: that’s open, no sign-up. To open a profile’s SPK with video and request an interview you create a free account with your work email: you get a 6-digit code, no password. Contact details and the CV are only shared once you move forward with Interfell in a hiring process.

    How much does it cost to hire a customer support agent in Panama?

    It depends on seniority and stack. The public reference is Interfell's Latin America salary guide; the total cost adds Interfell's fee. The professional works as an independent contractor: Interfell signs the contract, pays and manages them, so you don't need to open an entity in Panama. Interfell is not an employer of record (EOR).

    What hours do they work?

    Panama is at UTC-5 (same as New York in standard time), so the overlap with US teams is a full working day or close to it; with Spain there is schedule compatibility, with a shared working window.

    How is a profile verified?

    Every profile here has an SPK: a public card with an intro video recorded by the person, declared skills and experience. No video, no listing. On top of that, Interfell runs its own technical evaluation before presenting anyone to a client.

    Other roles in Panama

    Customer support agents in other countries

    Ready to hire in Panama?

    Interfell handles recruiting, technical evaluation, contracting and payroll across Latin America. You pick the person; we make working with them legal, simple and fast.