Customer Success Manager
Brasil · Sr
- 13 años de experiencia
Customer Success Manager with 17 years of experience in B2B client relationship management, operational onboarding, and customer retention. Specialist in CRM systems, escalation management, and feedback loop management to Product and Operations. Proven track record in driving account health, identifying expansion…
- Account Management
- Active Listening
- Customer Experience
- HR Management
- Interpersonal Communication
- IT Management
- Management
- Problem Solving